ROI Calculator

Palona Ordering Agent
ROI Calculator

Calculate your ROI from Palona AI ordering agents. See potential cost savings and revenue increases from improved call handling and upsells.

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Calculation Assumptions

  • Monthly Call Volume: 400 calls/month
  • Approximate Upsell Increase: 15% (based on customer data)

The Palona Effect

Monthly MetricsNowWith Palona
Missed Calls %20%0%
Monthly Phone Orders400480
AOV$25.00
 
$28.75
With Palona Upsell
Total Monthly Sales$10,000$13,800
Monthly Call Cost$199.6
Monthly Rescued Revenue$3,800
ROI with Palona
($3,800 - $199.6) / $199.6
1804%
 
The Palona Effect
UpsellsLowHigh
Customer HappinessLowHigh
Staff HappinessLowHigh

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What this means

Palona answers every call instantly, captures orders that would be missed, and increases average order value through intelligent upselling.

Call Handling

Without Palona

Calls go unanswered during busy times, losing potential orders.

With Palona

100% answer rate within seconds, capturing every revenue opportunity.

Order Value

Without Palona

Staff focuses on efficiency, minimal upselling during peak hours.

With Palona

Consistent, conversational upsells on every call increasing average order value by approximately 15%.

Customer Experience

Without Palona

Customers experience hold times and voicemail during peak periods.

With Palona

Always-on service with natural conversation and accurate order-taking.

Ready to see the Palona effect with your own data?

We'll simulate your call volume, retention lift, and upsell potential together.

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