Palona AI Pricing

Choose the plan for your AI answering agent that best fits your restaurant needs.

Essential

$39/month

per location

  • ✓ 50 calls/month
  • ✓ Answering Agent
  • ✓ AI agent customization
  • ✓ Humanlike voice
  • ✓ Basic analytics dashboard

Plus

$69/month

per location

  • ✓ Reservation & Answering Agents
  • ✓ AI agent customization
  • ✓ Humanlike voice
  • ✓ Guardrails and escalation
  • ✓ Analytics dashboard

Premium

$99/month

per location

  • ✓ Reservation, Ordering, & Answering Agents
  • ✓ Advanced AI agent customization
  • ✓ Humanlike voice
  • ✓ Analytics dashboard
  • ✓ Guardrails and escalation
  • ✓ Direct POS integration
  • ✓ Priority support

Enterprise

Custom

per location

  • ✓ Custom AI agent package
  • ✓ Advanced AI agent customization
  • ✓ Humanlike voice & voice cloning
  • ✓ Guardrails and escalation
  • ✓ Advanced analytics dashboard
  • ✓ Custom POS & channel integrations
  • ✓ Priority support
  • ✓ Dedicated account manager
  • ✓ ...And more!

* All plans include an overage rate of $0.65 per call.

Features Breakdown

Want to see a comprehensive comparison for each plan? Compare what's included and what's an add-on to tailor Palona AI to your needs.

Feature
Essential
Plus
Premium
Enterprise

Answering Agent

Humanlike Voice
✓
✓
✓
✓
Human Escalation
✓
✓
✓
✓
Security & Compliance
✓
✓
✓
✓
Real-Time Multilingual Support
✗
✓
✓
✓
Personalized Customer Experience
✗
✗
✓
✓
Voice Cloning
✗
✗
✓
✓

Ordering Agent

Text External Ordering Link
✓
✓
✓
✓
Promotion & Upselling
✗
✓
✓
✓
Intelligent Conversational Ordering
✗
✗
✓
✓
Special Requests
✗
✗
✓
✓
Direct POS Integration
✗
✗
✓
✓
Secure Pre-Payment
✗
✗
✓
✓

Reservation Agent

Text External Reservation Link
✓
✓
✓
✓
Reservation
✗
✓
✓
✓
Waitlist
✗
✓
✓
✓

Admin & Setup

Analytics Dashboard
✓
✓
✓
✓
Basic User Profile
✓
✓
✓
✓
Menu Information
✓
✓
✓
✓
Business Details
✓
✓
✓
✓
Advanced User Insights
✗
✗
✓
✓

Still Not Convinced?

See how Palona can deliver real value to your restaurant. Our AI Ordering Agent ROI Calculator shows you the potential savings and revenue gains based on your specific business metrics.

Calculate Your ROI
Restaurant workspace background

Contact Us

Serve Human Connection
with a Free Demo of Our AI.

Want to see how Palona can work for your restaurant?